Below you will find testimonials submitted by satisfied Toucan Travel customers. If you would like to have your testimonial added to this page, then please sent it to: firstname.lastname@example.org
"I have had to alter a holiday booked with you and am writing to compliment your staff in Thatcham. Karen booked the original holiday and Lyndsay helped with alterations. Both staff were excellent, helpful, friendly yet very professional, in fact I was so impressed I let Lyndsay also book a second holiday for me. Great service I highly commend these ladies."
"We went on a fabulous holiday to Disneyland and Naples last Christmas, booking through Lori in the Odiham office. We are particularly fussy as we have a disabled child and we have to ensure that everything works for us. Lori was amazing and so patient with us, nothing was too much trouble. She held flights for us, added Granny onto the booking at the last minute, made sure we had disabled access in each resort and organised our Disney passes before we left. We took ages to make up our minds and she never once made us feel that we had to rush. We have used Toucan many times before and nothing can beat the knowledge and expertise of the staff, Lori ensured our holiday to Florida was the trip of a lifetime and one we will never forget. We loved it so much we want to go back!!"
"Jan and her colleagues sorted a bespoke holiday that was our Honey moon in Barcelona. They recommended the hotel and arranged all our flights, seats reservations, transfers and my need for assistance at the airport. They took all of the arrangements on board and everything went as planned. They even booked our tickets to visit the insides of the Sagrada Familia. I cannot recommend them enough, thank you so much guys it was an important trip and you nailed it."
Mr Robert Cross
The Guitar Forge
"Having not used a Travel Agent since Freddie Laker days - and having always booked my own holidays - I must admit to slight in-trepidation in being persuaded to use Odiham's Toucan Travel! However that soon subsided - and I was blown away by Lori's ability to be on top of the all issues before I had thought of them - her beautifully crafted emails and a dogged determination to always achieve the very best she could for her Customer. Thanks to all Lori's efforts we had the most amazing 5 week holiday of a lifetime to Vietnam, Cambodia and Myanmar. All that attention to detail certainly paid off!"
"Lori has booked many holidays & cruises for us now, always helpful, professional & nothing is too much trouble. Her cheerful nature is an asset to Toucan Travel. We certainly wouldn't hesitate to recommend Toucan to friends & family."
Christine W Dorman
"We have booked holidays through Toucan Travel and they have always been perfect. The staff are very easy to deal with and pay attention to getting you what you want. Would highly recommend them."
"Thank you Ally streeter you always find the best holidays for right price."
"Love booking my holidays at Toucan Travel all the girls are so lovely and get the best service. Very knowledgeable and get the perfect holiday every time. Thank you Toucan Travel Chineham"
"Thank you Lori for finding a great holiday for us. We had an amazing time in Crete it was the perfect choice. We will see you again."
"We would like to say thank you to Lori at the Odiham Branch for organizing our holiday to Sardinia. We had a fabulous time and it was everything we wanted. thank you for taking the time to find us our ideal holiday and bearing with us through our indecision. We really appreciate it. Yet again you came up trumps."
Had a wonderful holiday booked with Toucan Travel. All arrangements were without hitches. A great service!
We have recently returned from a two week holiday in Corsica. We found the hotel which suited us best and tried to book up on line, only to find there were no vacancies.
So we looked for another, not so suitable place, but decided just to mention this to our local Toucan Travel representative - whereupon she told us to leave it with her and she would see what she could do.
The result was that not only did she get us into our preferred hotel, but at a cheaper rate than we might have been able to manage ourselves.
We had a wonderful time and wish to let you know how much we appreciated her efforts! Well done Tadley Toucan Travel!
Mr and Mrs Hince
I wanted to praise Jan at the Tadley Branch for her help with a situation I had earlier in the week.
Even through a mistake that Jan didn't even make, she immediately took my query on and kept me up to date until resolved. I'm so grateful for the resolution she gave to me and how helpful she has been.
I was recommended through my partners family to use toucan travel 4 years ago and I can safely say that I will continue to use them for all of my holidays. The staff are friendly and helpful, always smiling and happy to help.
Even though we now live in Basingstoke we always go back to Tadley branch for the service that is offered and how much the staff help to tailor our holidays to our needs.
I look forward to booking our next holiday for 2018 later on in the year.